Accessibility

At Casa de Olivos we want to make everyone's stay as enjoyable as possible, and are committed to providing suitable access for all our guests.

We aim to accurately describe our facilities and services to give you the confidence to book for your specific requirements.

Casa de Olivos is registered as a Casa Rural with GVA.

Please contact Claire Bretten or Ed Deane using our contact form to discuss any concerns or special requirements you may have.

At a glance
Level Access

Pool View Apartment
Garden View Apartment
- There is level access into the both apartments
Access to Property
- There is a permanent ramp from the parking area to the apartments and gardens
Pool & Gardens
- There is level access throughout the pool terrace and sunbathing areas.
- There is a step to access the outdoor kitchen and barbecue.
- There is a step to the pool edge.
Access with Steps

Garden View Apartment
- There is a step to use the main bathroom, and a step into the shower in the ensuite bathroom in the Garden View apartment
Pool & Gardens
- There is a step to access the outdoor kitchen and barbecue.
- There is a step to the pool edge.
Bedrooms
- We can provide non-allergenic bedding on request
Level Access Bedrooms

Pool View Apartment
- From the main entrance to the bedroom, there is level access.
- The route to the bedroom is 850mm wide.
- The bedroom door is 850mm wide.
- There is unobstructed floor space 1200mm by 900mm, or more.
- The bathroom has a level access shower.
Garden View Apartment
- From the main entrance to the bedroom, there is level access.
- The route to the bedroom is 750mm wide, or more.
- The bedroom door is 750mm wide, or more.
- There is unobstructed floor space 1200mm by 900mm, or more.
Hearing
- The televisions have subtitles
Visual
- A large print version of the guest information is available on iPad on request
Getting here
Travel by Public Transport
- The nearest railway station is in Vinaros, 18km away
- There is a daily bus service from Vinaros to Traguera town, 2.4km away. Route L9
- We offer a transfer service to guests at an additional cost, and may be able to pick you up from Vinaros or Traiguera, subject to availability and your specific needs
- Taxi Rural Maestrat in Sant Mateu offers services that include Traiguera. They have a 7-seater vehicle. Contact them on 678-53 53 43 or 678-53 53 51 or visit their website https://taxiruralmaestrat.es/
Parking
- We have a car park.
- There is an accessible parking space at the end of the ramp to the main entrance. The parking is less than 50 metres from the main entrance.
- Parking is free.
- There is a drop-off point at the main entrance
- From the car park to the entrance, there is a permanent ramp
- The route is 1200mm wide, or more
Arrival
Arrival
- When you arrive, we can help carry your luggage
Getting around inside
Level Access Bedrooms

Pool View Apartment
- From the main entrance to the bedroom, there is level access.
- The route to the bedroom is 850mm wide.
- The bedroom door is 850mm wide.
- There is unobstructed floor space 1200mm by 900mm, or more.
- The bathroom has a level access shower.
- Outward opening door on bathroom
Garden View Apartment
- From the main entrance to the bedroom, there is level access.
- The route to the bedroom is 750mm wide, or more.
- The bedroom door is 750mm wide, or more.
- There is unobstructed floor space 1200mm by 900mm, or more.
Bathrooms

Pool View Apartment
- From the main entrance to the bathroom, there is level access.
- The bathroom has a level access shower.
- Outward opening door on bathroom
- Portable plastic bench in shower
General
- Accessible low level fridges and ovens
- Low level light switches and sockets
- Luggage stands for easy unpacking
- Luggage storage spaces
- 1500mm turning circles in lounge areas
- Full length mirrors in both apartments
- Portable remote control air fans
Getting around outside
Level Access

Pool View Apartment
Garden View Apartment
- There is level access into the both apartments
- Access to Property
- There is a permanent ramp from the parking area to the apartments and gardens
- Pool & Gardens
- There is level access throughout the pool terrace and sunbathing areas.
- There is a step to access the outdoor kitchen and barbecue.
- There is a step to the pool edge.
Access with Steps

Garden View Apartment
- There is a step to use the main bathroom, and a step into the shower in the ensuite bathroom in the Garden View apartment
- Pool & Gardens
- There is a step to access the outdoor kitchen and barbecue.
- There is a step to the pool edge.
Customer care support
Accessibility Equipment
- We have a bench in the shower
- The nearest toilet area for assistance dogs is located in the olive grove to the side of the Villa
- You can hire mobility equipment from Ortopedia Técnica Orto Roca. Av. de Castelló, 6, 12500 Vinaròs, Castelló, España. +34 964 40 22 83. https://www.ortoroca.es/
Emergency Evacuation Procedure
- Individual requirements for an emergency evacuation will be discussed with guests on arrival.
Customer Care Support
- Staff are available 24 hours a day.
- Guest information files in the apartment give details of local services and emergency procedures.
- Mobile phone reception is good for most networks. A Casa de Olivos mobile phone is available for emergency use on request.
- The mobile phone signal inside the apartments is good.
- Apartments have free WiFi